FAQs

My Compass Classroom is an online learning and social community site for homeschoolers built by Compass Classroom.

The Silver and Gold levels of our Compass Membership allow sharing of the courses with 4 additional family members. Bronze level memberships are designed to give a single student access to courses.

Here’s an article, showing the steps.

To manage your subscription, including payment information, log into your account on compassclassroom.com. All payment is managed in your dashboard.

If you’re having issues streaming videos on our site, you’ll want to try a few things to get back to work. Try the following:

  1. Check your security/ad blocker settings on your browser.  Make sure to whitelist mycompassclassroom.com, and ‘*.swarmcdn.com’. (Make sure to include the * symbol.)
  2. Do you use OpenDNS for content filtering?  Make sure to whitelist ‘mycompassclassroom.com’ and ‘*.swarmcdn.com’. (Make sure to include the * symbol.)
  3. Try a different web browser. (Microsoft Edge, Chrome, Firefox, Safari, etc.)
  4. Try emptying your browser cache.  Here are directions for each browser: Safari (Mac or iPhone), Chrome, Firefox, Microsoft Edge.
  5. Try a different device (Phone, Laptop, Desktop, Tablet)’
  6. Try a different location or connection (Try over cell phone data or another wifi connection in a different location)

If you’re trying to use a Smart TV with a web browser app, you may run into issues because these browsers are often not updated to the latest standards and security. Unfortunately, we can’t provide support for these devices, as the TV manufacturers need to keep their software up-to-date.

You can choose which notification emails you receive related to your activity on MyCompassClassroom on your profile notifications page.

We are always looking for parents who want to moderate our existing groups or start a new group.  Please send us a note to let us know what you’d like to do.

Contact Us

Couldn’t find what you were looking for? Feel free to send us an email and we’ll do our best to get back to you within 24 hours.

Be sure your email has been entered correctly or we won’t be able to reply back. You can also email us directly at [email protected].

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