COMPASS LLC
Website Privacy Policy
Last Updated: 13 February 2026
COMPASS LLC (”Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website MYCOMPASSCLASSROOM.COM, COMPASSCLASSROOM.COM and any other online properties of COMPASS LLC (each a “Website”) or use our mobile applications (the “App”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On the Website
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from from the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy, below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children’s Privacy (COPPA Compliance)
Our services are designed for homeschool families. We recognize that children under 13 may use our learning platform as part of a family membership.
For Children Under 13:
- We do not knowingly collect personal information directly from children under 13.
- Children under 13 may only access our services through a Family Membership account created and managed by their parent or legal guardian.
- Parents create student accounts on behalf of their children and control all account settings.
- We rely on the parent or guardian to provide consent for their child’s use of the service.
Parental Rights:
- Parents may review personal information collected from their child by logging into the family account or contacting us at [email protected].
- Parents may request deletion of their child’s personal information at any time.
- Parents may refuse further collection of their child’s information by deleting the child’s student account.
What We Collect from Student Accounts:
- First name or nickname (as entered by parent)
- Course progress and completion data
- Quiz/assessment responses
- Community posts (if enabled by parent)
What We Do NOT Collect from Children:
- We do not require children to disclose more information than reasonably necessary to use the learning features.
- We do not use children’s personal information for behavioral advertising.
- We do not share children’s personal information with third parties for marketing purposes.
Contact for COPPA Inquiries:
COMPASS LLC
Attn: Children’s Privacy
2737 Larmon Dr.
Nashville, TN 37204
Email: [email protected]
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as an e-mail address (”personal information”);
- That is about you but individually does not identify you, such as the content of your user profile; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details and IP addresses.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). The overwhelming majority of User Contributions are public and may be seen by any person who navigates to them. Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Course and Learning Data:
- Course enrollment and progress
- Lesson and video completion status
- Quiz and assessment responses
- Certificates earned
- Time spent in courses
Community and Social Data:
- Profile information you choose to share
- Posts, comments, and messages in groups
- Connections with other users
- Content you upload or share
Information We Collect Through Automatic Data Collection
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may be only statistical data and may not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies include:
Essential Cookies: Required for the website to function. These cannot be disabled.
- Session management
- Authentication
- Shopping cart (on compassclassroom.com)
Analytics Cookies: Help us understand how visitors use our site.
- Google Analytics
- Usage patterns and page views
Marketing Cookies: Used to deliver relevant advertisements.
- Facebook Pixel
- Google Ads remarketing
Your Choices:
- You can control cookies through your browser settings.
- California residents: We honor Global Privacy Control (GPC) signals.
- To opt out of targeted advertising, click “Do Not Sell or Share My Personal Information” in our website footer.
Third-Party Service Providers
We share your information with the following categories of service providers:
| Provider Type | Purpose | Examples |
| Hosting | Website and data storage | Cloud hosting providers |
| Marketing and transactional emails | ActiveCampaign | |
| Payment | Process transactions | Stripe, Elavon |
| Analytics | Understand site usage | Google Analytics |
| Customer Support | Help desk services | HelpScout |
| Video Delivery | Stream course content | Video hosting platforms |
These providers are contractually required to protect your information and use it only for the services they provide to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information about our products or services.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website, including music streaming widgets embedded in courses.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
- We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
It is the policy of the Company to not provide any user data to any person unless compelled by a court order issued by a U.S. court, except in cases of life-threatening emergency. The Company reserves the right to change or deviate from this policy at any time, in its sole and absolute discretion, with or without notice to you.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of COMPASS LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by COMPASS LLC about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and sale and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of COMPASS LLC, our employees, our customers, or any other person.
Accessing, Correcting and Deleting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL.
The safety and security of your information also depends on you. Most information on the Website is public. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website, whether that user is registered on the site or not.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL.
Our security measures include:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Role-based access controls
- Regular security assessments
- Employee training on data protection
- Incident response procedures
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Your Tennessee Privacy Rights
If you are a Tennessee resident, the Tennessee Information Protection Act (TIPA) may provide you with certain rights regarding your personal information, depending on whether we meet the law’s applicability thresholds.
Your Rights May Include:
- Access: Request confirmation of whether we process your personal information and obtain a copy.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
- Portability: Obtain your personal information in a portable format.
- Opt-Out: Opt out of the sale of personal information, targeted advertising, or profiling.
- To Exercise Your Rights: Submit a request to [email protected] or write to us at the address below. We will respond within 45 days.
Note: We do not sell your personal information. We may use your information for targeted advertising through third-party cookies, which you can opt out of using the cookie controls on our website.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.
Your Rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we collected, the sources, the purposes, and the third parties with whom we shared it.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out: Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.
- Right to Limit: Limit our use of sensitive personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
How to Exercise Your Rights:
- Email: [email protected]
- Online: Use the “Do Not Sell or Share My Personal Information” link on our website
- Mail: COMPASS LLC, 2737 Larmon Dr., Nashville, TN 37204
Global Privacy Control: We recognize and honor Global Privacy Control (GPC) opt-out preference signals.
Verification: We may need to verify your identity before processing your request. We will ask you to provide information that matches our records.
Authorized Agents: You may designate an authorized agent to submit requests on your behalf. We may require verification that you authorized the agent.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Retention Periods:
- Account information: Duration of account plus 3 years
- Course progress data: Duration of account plus 1 year
- Transaction records: 7 years (tax/legal requirements)
- Marketing preferences: Until you opt out
- Community posts: Until deleted by you or account termination
After the retention period, we will securely delete or anonymize your information.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will:
- Notify affected individuals within 45 days of discovering the breach
- Notify the Tennessee Attorney General if required
- Notify consumer reporting agencies if the breach affects more than 1,000 individuals
- Provide information about the breach
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, or to exercise any of your privacy rights, contact us at:
COMPASS CLASSROOM LLC
2737 Larmon Dr.
Nashville, TN 37204
Email: [email protected]
Or by any contact form on our Websites