Video error?

  • Video error?

    Posted by Cynthia on June 2, 2023 at 8:44 am

    Hi, My kids are finishing up American History … Has anyone else found that the video “25.2—Passive Leaders & Powerful Ideas” will not play?

    Cynthia replied 3 months, 3 weeks ago 3 Members · 5 Replies
  • 5 Replies
  • Seraph G.

    June 2, 2023 at 10:53 am

    Yeah, so Mr. Crist told us that they re uploaded some of the videos, and it caused some of them to stop working. He said it should settle down soon and they will work again.

  • Seraph G.

    June 2, 2023 at 10:54 am

    “Sorry for the inconvenience. We uploaded higher-resolution videos to some of our courses which triggered our CDN provider to re-cache the hosted videos. Things should settle down in a day or so. Try to trigger the videos on a laptop/desktop which should trigger that video’s re-caching. Let me know if you continue to have problems!”

  • Seraph G.

    June 2, 2023 at 10:55 am

    basically, in non technical words, now that they have re-cached the videos, and now that it has been a good bit of time, trying to access them should refresh everything and restore it to its proper functions. hope that makes sense lol

    • Cynthia

      June 2, 2023 at 2:00 pm

      Thanks everyone, looks like things are working better now 🙂

  • Calvin

    June 2, 2023 at 1:47 pm

    it’s happening a lot to history videos. I think they’re trying to upscale the resolution which is making the servers lag. But supposedly it should be fixed by the end of the week.

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